Case Analyses Assignment Example | Topics and Well Written Essays - 1250 words

Case Analyses - Assignment fontHow provides more product features to the products that his guests uses such(prenominal) as logos on the mat at the entrance of the doors with different relevant writings. The main service he is entitled to is the cleaning and maintaining the quality of the fabrics he is brought from the customers and on such additional benefits, the customer will expect to pay for benefits that satisfy needs, but nothing more.Other customer value addition mechanisms include the mats cleanliness, timeliness, and service delivery as well as StatePrides response to requests for additional mats or replacement of dirty mats in an emergency which the customer determine largely. Office functions such as invoicing and flexibility in regard to the responsibilities that the customer is entitled to comes as a whole package with the company. The employees are also expected to include other value additions such as attitude and helpfulness of the laundrys customer service repres entatives as well as the uncloudedness of communications between these people and the customer.Currently StatePride has placed its emphasis not on the total cost that are incurred by the customer but on the value of the long-term relationship. Such cost whitethorn include the square footage within the customers facility required for uniform lockers. Other associated costs normal avocation functions such as personnel time needed to check-in product and account for returns, accounting department time to process invoices, or workers time to fill out repair tags as this is handles by the dissipated in remitting its services. All potential and the current customers need to be alerted that StatePride seeks to drive down the total costs over the long term and hence increasing its core clientele.The pricing of the firm is reduced advantageously as it does not incorporate the various loss and abuse charges, wastewater surcharges, name and emblem charges, or setup charges which have an a dverse